STAK Space Privacy Policy

Effective Date: June 3, 2026

STAK Space (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our workspace portal, or interact with our properties.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you. This includes:

Contact Information: Name, email address, phone number, and mailing address.
Account & Profile Data: Usernames, passwords, and preferences associated with our workspace portal or tenant apps.
Billing & Transaction Information: Payment details, billing addresses, and purchase history (processed securely via our third-party payment gateways).
Usage & Device Data: IP addresses, browser types, and interaction data collected via cookies and similar tracking technologies when you browse our website.

2. How We Use Your Information

We use your data strictly to provide and improve our services, including to:

Manage your membership, workspace bookings, or residential tenant account.
Process payments and fulfill transactions.
Respond to inquiries, support requests, and facility maintenance updates.
Send critical property updates, operational notifications, and opted-in marketing communications.

3. Sharing Your Information

We do not sell your personal data. We only share your information with trusted third parties necessary to run our business, such as:

Service Providers: Subcontractors, cloud hosting providers, digital signage platforms, and customer relationship management (CRM) systems working on our behalf.
Compliance & Legal Obligations: When required by law, subpoena, or to protect the safety and rights of our community and properties.

SMS Carrier Compliance Notice

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

4. Security & Data Retention

We implement industry-standard administrative, technical, and physical security measures designed to protect your information from unauthorized access, loss, or alteration. We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with statutory legal retention periods.

5. Your Rights and Choices

Depending on your location, you may have specific rights regarding your personal data, including the right to access, correct, or request the deletion of your information. You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or replying “STOP” to any text message.